Frequently Asked Questions
Materials
What is moissanite?
Moissanite is a lab-created gemstone made of silicon carbide. It is very hard (9.25 on the Mohs scale) and has more fire and brilliance than diamond. It is a different gemstone from diamond, and we always label it as moissanite.
What metal is used?
Our jewellery is made in 925 sterling silver, which is 92.5% pure silver. Most pieces are finished with rhodium plating for a bright white shine; plated tones are listed on each product.
Will the plating wear off?
Plating can soften with daily friction over time. Following our care guide helps it last much longer.
Sizing
How do I find my ring size?
Use our ring size guide to measure with a ring you own or a strip of paper. Our rings use Indian sizes.
Shipping & Delivery
Where do you deliver?
We deliver to addresses within India. Charges and timelines are shown before you pay — see our shipping policy.
How can I track my order?
Once your order ships you will receive tracking details. Signed-in customers can also see order status under My account.
Returns
Can I return an item?
Please read our returns policy and contact us within 7 days of delivery.
Payments
Which payment methods do you accept?
We accept UPI, cards, net banking and wallets through our secure payment partner. Cash on Delivery may be available for eligible orders.
Care
How do I clean my jewellery?
Wipe with the polishing cloth provided. For deeper cleaning, use lukewarm water with a drop of mild soap and a soft brush, then dry thoroughly.
Gifting
Can I send an order as a gift?
Yes. Tick “This is a gift” on the product page and add a short message. Gift items are packed without a price slip; a small gift-wrap fee may apply and is shown in your cart.
Can't find your answer? Contact us.